Monitoring Operator

Who we are:
Being a team of high-energy, high-velocity, we offer a great opportunity (including students in the IT field) to start a career in an international IT company. This is a chance to work alongside professionals, to constantly learn and grow.
The ideal candidate is a self-driven person, with strong technical skills, “Can-do” attitude, team player who aspires excellency and wishes to work in a nice, interesting and fast-pace atmosphere.
Full training is provided.
What you’ll do:

Provide world class assistance to clients through Slack, Skype, Email
Monitor and test clients systems

Who you are:

Pursuing Bachelor’s degree / Graduate Student / performing in a Master Program in Computer Science or related field
Customer oriented and with very good communication skills
Able to make decisions quickly and effectively
Fast learner with excellent interpersonal skills
Fluent in English
Acknowledged with technical trouble-shooting
Experienced in handling basic SQL queries, RESTful API understanding
Familiar with Capital Markets – Advantage
Experienced in technical support position in a global company – Advantage
Experienced in Statistics, Informational Technologies – Advantage
Able to handle multiple tasks in a real-time environment
Available to work 4-5 days per week, switching 8-hour shifts schedule | 24*7 shift coverage

We offer you a most competitive benefits package, including:

Generous salaries, bonuses
Team of Tech Gurus
Challenging projects in worldwide leading industries
Professional trainings to drive technical excellence
Flexible working schedule
Family friendly work environment
English language courses
Private health insurance for you and your family
Sport reimbursement
Parking area
Diversity of fresh fruits & snacks
E-mail: jobs@jivygroup.com
phone: +373 68224338